Legal / Corporate website
Privacy policy.
This policy explains how RUVO Professional handles information collected through the corporate website and professional inquiry channels.
Last updated: 20 July 20261. Scope
This policy applies to the RUVO corporate website, including product showcase pages, support interactions, journal pages, and professional or wholesale inquiries. The separate RUVO Shop publishes its own privacy notice for shop accounts, orders, payments, and related services.
2. Information we collect
We may collect information you provide directly, such as business name, contact name, email, phone, city or region, product interest, estimated volume, inquiry messages, and support materials. We may also receive basic device, browser, page, referral, and interaction data through security logs or analytics tools when enabled.
3. How we use information
We use information to respond to questions, assess wholesale or distribution opportunities, provide support and warranty guidance, improve products and website content, protect the site, maintain business records, and meet applicable legal obligations.
4. Legal bases
Where required, processing may rely on your consent, steps requested before entering a business relationship, performance of a contract, compliance with law, or RUVO’s legitimate interests in operating, securing, and improving its corporate services.
5. Sharing and service providers
RUVO may share information with personnel, authorised distributors, hosting, analytics, communications, customer-management, legal, or security providers that need it for the purposes described here. We do not sell personal information. Information may also be disclosed when required by law or to protect rights and safety.
6. International processing
Service providers or RUVO partners may process information in countries other than yours. Where required, RUVO uses appropriate safeguards for international transfers.
7. Retention and security
Information is kept only as long as reasonably needed for inquiries, support, relationship management, records, disputes, and legal requirements. RUVO uses reasonable organisational and technical measures, but no internet transmission or storage method is completely secure.
8. Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or objection, and may withdraw consent. Some requests may be limited by legal duties or legitimate record needs. You may also opt out of non-essential marketing communications.
9. Cookies and analytics
The site may use essential technologies for operation and optional analytics technologies to understand page performance and visitor journeys. Where required, optional technologies will be controlled through an appropriate consent mechanism.
10. Children
This corporate website is intended for professionals and business audiences and is not directed to children. RUVO does not knowingly collect personal information from children through professional inquiry forms.
11. Updates and contact
RUVO may update this policy as the website and services evolve. The current version and update date will remain on this page. For a privacy question or rights request, contact RUVO through the support options on this website and identify the request as privacy-related.